Support services

We’ll customize our support program to the way your business does business. Level 1, Level 2 and Level 3 support from service desk inquiries, to defect resolution and fixes, to scheduled enhancements, all can be tailored into your current support program. Global 24×7 is available if you need it. Our Application Support and Managed services include the following:

Application Support

  • Incident Management
  • Defect Management
  • Service Request Resolutions

    • Help Desk Support

  • User and Security Setup
  • Trouble Shooting
  • Workarounds
  • Guided Solutions
  • Ongoing Training

    • Application Enhancement

  • Ad Hoc Development
  • Custom Enhancements
  • Data Loads

    • Application Maintenance

  • Administration and Monitoring
  • Code / Object Migrations
  • Development of Patches
  • Performance Assessments

    • Product engineering services Open source BI solutions

    Chat with Us

    brilliance@cathyos.com
    Contact for Bangalore, India

    India
    +91 9731 301 979
    UK Contact for Cathyos

    London
    +447042047396
    Contact for US & Canada & Contact for US & Canada

    US & Canada
    +1 631 832 1808